Frequently Asked Questions
Everything you need to know about your glow.
How long does it take for my order to ship?
Orders are typically processed within 24-48 hours. Standard shipping usually takes 3-7 business days depending on your location.
Are your products vegan and cruelty-free?
Yes, all Bali Body products are 100% vegan and we are committed to being a cruelty-free brand. We do not test on animals.
Can I use the Tanning Oils if I have sensitive skin?
Our products are formulated with natural, skin-loving ingredients. However, we always recommend performing a patch test 24 hours before full application.
What is your return policy?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on used items.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.